Receptionist - State Farm Agent Team Member

Emily Buckingham - State Farm Agent

Wade Hampton (SC)

On-site

USD 27,000 - 36,000

Full time

4 days ago
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Benefits offered by this job

License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

Emily Buckingham - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Greenville-area agency. We value teamwork, community involvement, and delivering exceptional service to our customers.

As part of our team you will greet clients, manage scheduling, and support office operations while exploring opportunities to offer insurance options.

If you are a proactive communicator with a friendly demeanor and basic tech skills, we’d love to meet you.

Qualifications

  • Experience in receptionist or customer service roles.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Comfortable with sales conversations.
  • Proficient with Microsoft Office and CRM systems.

Responsibilities

  • Greet customers in person and over the phone.
  • Schedule appointments and manage office communications.
  • Maintain customer records and handle inquiries.
  • Identify opportunities to discuss insurance options with clients.
  • Provide customer service and follow up on needs.
  • Assist team with various administrative tasks and projects.

Skills

Customer service
Communication
Organizational skills
Sales conversations
Microsoft Office / CRM

Tools

Microsoft Office
CRM systems

Job description

Benefits:


  • License reimbursement

  • Bonus based on performance

  • Competitive salary

  • Flexible schedule

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development


ABOUT OUR AGENCY:

I opened my agency in 2021 after completing the State Farm Agent Aspirant program and currently lead a close-knit team of four. I'm a proud Clemson University graduate, married, and a mom of three. State Farm has become a family affair for us - my daughter now works alongside me, and together we bring more than 50 years of combined agency knowledge and experience to our customers and team.


Being involved in our community is incredibly important to us. I'm active with the Junior League of Greenville and the Chamber of Commerce, and our agency proudly sponsors two local elementary schools. We also support the annual Switch golf tournament and Meals on Wheels golf tournament each year.


Our agency offers paid time off, a health stipend, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported both personally and professionally while building a rewarding, long-term career.


One of the things we're most proud of is our culture. Our team works extremely well together, and we've created a collaborative, supportive atmosphere where people genuinely enjoy helping one another succeed. If you're looking for a positive environment where teamwork is valued, experience is shared, and you can learn and grow alongside people who truly support one another, we'd love to meet you.


ROLE DESCRIPTION:

Emily Buckingham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.


We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.


RESPONSIBILITIES:


  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.

  • Manage appointment scheduling and office communications.

  • Assist in handling incoming inquiries and maintaining customer records.

  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

  • Provide excellent customer service and follow up on customers needs.

  • Support the team with various administrative tasks and projects.


QUALIFICATIONS:


  • Previous experience in a receptionist or customer service role.

  • Communication and interpersonal skills.

  • Organizational and multitasking abilities.

  • Comfortable with engaging in sales conversations.

  • Basic computer skills, including Microsoft Office and CRM systems.

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