Receptionist - State Farm Agent Team Member

Gary Merideth - State Farm Agent; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Gary Merideth - State Farm Agent is seeking a Receptionist/Team Member to join our growing agency in New York. You will greet clients, manage calls, schedule appointments, and assist with customer records while delivering friendly, professional service.

The ideal candidate has prior receptionist or customer service experience, strong communication, and comfort with sales conversations. We value organization, teamwork, and a positive, customer-focused attitude, with opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Receptionist experience

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 1978 and currently lead a team of eight. Before joining State Farm, I was an agent with another insurance company. Outside of work, I'm a proud grandparent to eight grandchildren and a lifelong car enthusiast. I participate in a monthly Cars & Coffee event and even hold a road racing license.

Our agency is beginning to expand its involvement in community events, and we're excited to continue building relationships and giving back as we grow.

Our agency offers a 401k, health benefits, licensing cost reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating an enjoyable and rewarding workplace.

Our culture is welcoming, team-oriented, and built on a foundation of long-tenured employees who genuinely enjoy working together. I'm looking for someone who is customer-focused, collaborative, and enjoys being part of a supportive team. If you're ready to join a great atmosphere with a strong team culture, we'd love to meet you.

Role Description

Gary Merideth - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.