Receptionist - State Farm Agent Team Member

Talentify; Steeleville (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Licensing paid by agency

Dental insurance

Vision insurance

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Signing bonus

Training & development

Job summary

Terrin Thies - State Farm Agent in Illinois is seeking a Receptionist to join our growing team. You will greet customers, schedule appointments, maintain records, and support the office with administrative tasks. Candidates should be organized, detail-oriented, and comfortable with sales conversations.

Experience in customer service and basic computer skills are valued. We offer a collaborative environment and opportunities for advancement.

Qualifications

• Previous receptionist or customer service experience.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer proficiency including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and on the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Communication skills

Interpersonal skills

Organizational skills

Sales conversation

MS Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Dental insurance
• Vision insurance
• 401(k)
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

I’ve been a State Farm agent for 15 years and built this agency with a focus on growth, consistency, and creating a great environment for both our team and customers. Before becoming an agent, I was a collegiate baseball player, which helped shape my competitive mindset and team-first approach.

I’m married with three kids and stay actively involved in the community through the Chamber of Commerce and coaching youth sports. Family and community are important to me, and that carries into how I lead the office.

Our agency is a growing team of five, focused on continuous improvement and getting a little better every day. We offer PTO, group health, dental, and vision insurance, as well as a 401(k) retirement plan. We prioritize work-life balance and offer flexibility to help support both personal and professional success. We also have many office promotions to earn higher pay or additional bonuses and incentives based on performance.

Our office culture is supportive, goal-oriented, and team-focused. We’re looking for someone who is motivated, coachable, and enjoys being part of a team that values growth, accountability, and a positive work environment.

ROLE DESCRIPTION

Terrin Thies - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.