Receptionist - State Farm Agent Team Member

Tony Hoaglund - State Farm Agent; Champlin (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tony Hoaglund - State Farm Agent is seeking a Receptionist to join the team in Champlin, MN. You will greet customers in person and by phone, manage appointments, and assist with customer records to ensure smooth office operations.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products, with a friendly, service-minded approach. This role offers growth opportunities within the agency and a collaborative work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in January 2012 and currently lead a close-knit team of four. Before becoming a State Farm agent, I built my career in banking and financial services. I'm a graduate of Grand View University and a former college athlete. Outside of the office, I'm a proud dad of two boys and spend much of my time coaching football, baseball, and basketball.

Giving back to kids in our community is especially important to me. In addition to coaching local youth sports, I run Agents4Kids, a nonprofit dedicated to supporting children in need.

The values I've learned through athletics and coaching - teamwork, accountability, resilience, and helping others succeed, are also a big part of how I lead our agency.

Our agency offers a 401(k), paid time off, licensing reimbursement, professional development, team-building events, and team outings. We also place a strong emphasis on work-life balance and creating an environment where people can build successful careers while still prioritizing life outside of work.

Our office is family-oriented, supportive, and built around strong teamwork. Our motto is "Control the controllables!" We focus our energy on what we can influence, maintain a positive mindset, and keep moving forward.

I'm looking for great team players who are ready to contribute, grow, and support the people around them. If you want to be part of a team that works hard, develops together, and makes a difference in the community, we'd love to meet you.

ROLE DESCRIPTION

Tony Hoaglund - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.