Receptionist - State Farm Agent Team Member

Mike Fahnestock - State Farm Agent; St. Louis (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Three weeks PTO to start

Job summary

Mike Fahnestock - State Farm Agent is seeking a dynamic individual to join as a Receptionist - State Farm Agent Team Member. You will greet clients, manage calls and appointments, and assist with customer records while supporting the sales process.

We value dependable, detail-oriented team members who welcome coaching and ongoing development. The role emphasizes balancing front-desk duties with opportunities to discuss insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Previous receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and three weeks of paid time off to start.

About our agency

I opened my agency in 2021 and currently lead a team of seven. Before becoming a State Farm agent, I spent 25 years running a company, giving me extensive experience in leadership, customer service, and building a successful team.

Giving back is also important to us, and our agency stays actively involved in the local community throughout the year.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and three weeks of paid time off to start. We prioritize work-life balance and also offer additional perks and incentives throughout the year, including closing the office early ahead of certain holidays.

Our culture is fun and supportive, but we also know when it’s time to get to work. Everyone understands what’s expected of them, and we value people who follow through on their commitments. I’m looking for someone who is dependable, detail-oriented, and receptive to coaching and constructive feedback.

Role Description

Mike Fahnestock - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.