Receptionist - State Farm Agent Team Member

Mikebergman; Frisco (TX); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

A leading insurance agency in Texas seeks a motivated and organized Receptionist - State Farm Agent Team Member to provide exceptional service to clients. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Ideal candidates have experience in customer service, strong communication skills, and basic computer proficiency. The position offers a competitive salary, hybrid work options, and a range of benefits including health insurance and 401(k).

Qualifications

• Previous experience in a receptionist or customer service role.
• Detail-oriented and highly organized.
• Eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency is proud to celebrate 19 years of excellence this coming April. With a strong team of over 20 professionals, we are committed to fostering a supportive, collaborative, and productive workplace. Mike has been selling insurance since 1993 and with State Farm since 2007, and together we’ve built an office that can serve customers in English, Spanish, Cantonese, and Mandarin.

Full-time team members enjoy valuable benefits, including a 401K match, paid time off, paid holidays, health benefit options (major medical, dental, and vision), and the flexibility of hybrid work schedules. We also believe in celebrating wins and staying connected through quarterly team-building activities.

We’re looking for motivated individuals to join us in providing exceptional service to our clients and contributing to the continued growth and success of our agency. If you're ready to work in an environment where your skills and dedication are valued, we’d love to connect with you!

Role Description

Mike Bergman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.