Receptionist - State Farm Agent Team Member

Diane Berg - State Farm Agent; Evansville (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Diane Berg - State Farm Agent is searching for a Receptionist - State Farm Agent Team Member in Evansville, Wisconsin. The role involves greeting customers, managing communications, and supporting the team with administrative tasks while providing excellent service to ensure customer satisfaction.

The ideal candidate is highly organized with strong communication skills and experience in customer service. This position offers a range of benefits including a Simple IRA, license reimbursement, and a supportive work culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Sales engagement

Basic computer skills (Microsoft Office, CRM systems)

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in November 2025 and currently lead a growing team of four. Before becoming an agent, I spent seven years as a State Farm team member, along with time as a kindergarten teacher — a background that shaped my people-first leadership style and strong focus on coaching, patience, and development. I’m a proud alum of the University of Wisconsin Whitewater, a parent of two, and our office wouldn’t be complete without our dog, Charlie, who’s very much part of the team.

Our office culture is close-knit, positive, and energetic — truly a work hard/play hard environment. We support one another, celebrate wins together, and believe success is best achieved as a team. For our team, we offer a Simple IRA, license reimbursement, strong work-life balance, free drinks, team lunches, and regular team outings.

We’re looking for go-getters who are coachable, hardworking, and team-oriented — people who bring good energy, take pride in their work, and want to grow alongside a supportive, motivated group. If you’re looking for a place where effort is recognized and culture genuinely matters, you’ll feel right at home here.

Role Description

Diane Berg - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.