Receptionist - State Farm Agent Team Member

Mike Potter - State Farm Agent; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Mike Potter - State Farm Agent is seeking a motivated Receptionist to join a team dedicated to delivering exceptional service. The role focuses on greeting clients, managing appointments, and handling inquiries while identifying opportunities to offer insurance options.

The ideal candidate will be organized, customer-focused, and comfortable with sales conversations, contributing to a positive and productive workplace. This is a receptionist/office support role within a State Farm Agent team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Willingness to engage in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

About Our Agency

I opened my agency in 2017 and currently lead a team of seven. Before becoming a State Farm agent, I worked in sports management and was looking for a career that offered greater flexibility while still allowing me to help people and build a successful business.

Our agency is built around teamwork and celebrating success together. We believe in recognizing hard work, supporting one another, and creating an environment where everyone has the opportunity to grow.

We offer a 401(k) with employer match, a health stipend, licensing reimbursement, bonus opportunities beyond commission, Friday team lunches, and celebrations for hitting goals - including early office closings. We believe in rewarding hard work while maintaining a positive, enjoyable workplace.

Our culture is highly team-oriented, and I'm looking for someone who is ambitious, fearless, and brings a can-do attitude every day. If you're motivated to grow, enjoy working with people, and want to be part of a team that pushes each other to succeed, we'd love to meet you.

Role Description

Mike Potter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.