Receptionist - State Farm Agent Team Member

Evan Silvers - State Farm Agent; Seattle (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License paid by agency

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Evan Silvers - State Farm Agent in Seattle is seeking a Receptionist - Team Member to join a small, supportive office. The role emphasizes friendly greeting, appointment coordination, and maintaining customer records while identifying opportunities to offer insurance options.

The ideal candidate is organized, customer-focused, and comfortable with sales conversations. The position offers a chance to grow within a tight-knit team committed to community service and professional development.

Qualifications

• Experience as receptionist or in customer service is required.
• Strong communication and interpersonal skills are essential.
• Excellent organization and multitasking abilities are needed.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Identify opportunities to offer insurance options during conversations.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organization/multitasking

Sales conversations

Microsoft Office/CRM

Job description

Benefits:

• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2017, and today I have a tight-knit team of four. Before becoming an agent, I served as an Agent Aspirant, and agency ownership has been a natural fit for me - especially since State Farm runs in my family. My dad, my brother, and I are all State Farm agents. I graduated from the University of Washington, I’m a pilot, and I love to travel whenever I can.

I stay involved in my community, and I’m always looking for meaningful ways to support the people and organizations around us. Team members enjoy strong benefits, including a life insurance policy, health benefits, paid licensing, and a healthy work-life balance.

Our culture centers around the idea of "winning the day." That means being intentional in everything we do - both inside the office and in life. Even though we’re a small team, the dynamic is incredibly strong. We understand each other, support one another, and make personal and professional growth a priority. I look for team members who are driven, thoughtful, coachable, and ready to help our team win together.

Role Description

Evan Silvers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.