Receptionist - State Farm Agent Team Member

Jeff Sallee - State Farm Agent; Overland Park (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

Jeff Sallee - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a close-knit four-person team in Overland Park. The role focuses on greeting customers, managing appointments, and supporting daily operations.

We value organization, communication, and sales conversations, with benefits including health insurance, paid time off, licensing reimbursement, and opportunities for professional growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willing to engage in sales conversations.
• Proficient with computer applications including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2018 and currently lead a close-knit team of four. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a clear vision for the type of agency I wanted to build. Outside of work, I’m a proud parent of three kids, ages 14, 11, and 8, and my background as a college athlete has shaped the competitive, team-oriented mindset I bring to the office.

Our agency offers health benefits, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers without sacrificing the things that matter outside of work.

I’m especially proud of the culture we’ve created. When I became an agent, I promised myself I would always err on the side of being human over simply running a business. We have high expectations and hold one another accountable, but we don’t believe in micromanaging. Our team steps in to help each other, takes ownership of their responsibilities, and always strives to put the customer first.

I’m looking for someone who is hungry, competitive, coachable, and wants more for themselves professionally. If you’re motivated by growth, comfortable being held accountable, and want the freedom to perform without someone constantly looking over your shoulder, you’ll fit in well with our team.

Role Description

Jeff Sallee - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.