Receptionist - State Farm Agent Team Member

Bethany Bell - State Farm Agent; Venice (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Bethany Bell - State Farm Agent is seeking a Receptionist to join a small, growing team. The role focuses on welcoming clients, managing inquiries, and supporting sales conversations in a friendly, goal-driven environment.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while delivering exceptional customer service and contributing to team success.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Talk with prospective and existing customers to identify insurance options.
• Deliver excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist exp

Customer service

Organizational skills

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency on January 1, 2025, and we’re a growing team of three who believe work should feel welcoming, motivating, and rewarding. Our office is intentionally laid back, but goal-focused - everyone knows what they’re working toward and takes pride in their individual contributions. My goal is to create a space that truly feels like home, where you don’t dread coming to work and instead feel supported and motivated each day.

We keep things fun and team-centered with a stocked snack cabinet and meaningful incentives. When we hit our annual goals, the entire team earns a trip and the destination is chosen together, whether that’s Mexico, a cruise, or Disney. I also believe strongly in giving back; when the team is confidently handling sales, I enjoy getting out into the community to volunteer and support local efforts.

If you’re looking for a relaxed but driven environment where goals are clear, teamwork is valued, and effort is celebrated, this could be a great place to grow and enjoy the work you do.

ROLE DESCRIPTION:

Bethany Bell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.