Receptionist - State Farm Agent Team Member

Jennifer Phan - State Farm Agent; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jennifer Phan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing, brand-new office. The ideal candidate is highly organized, detail-oriented, and eager to learn the insurance industry while delivering excellent customer service.

Greet customers, schedule appointments, manage inquiries, maintain records, and identify opportunities to offer insurance options. This role supports the team with administrative tasks and contributes to a balanced,

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in April 2026 and is a brand-new, growing team with exciting opportunities ahead. Before becoming a State Farm agent, I had a background in physical therapy and was drawn to this career to help people protect their income, assets, and future.

Outside of the office, I enjoy staying active with my two dogs, running, karaoke, watching sports, reading, and trivia. I’m passionate about building connections both personally and professionally.

We’ve hit the ground running with community involvement, already participating in local charity events. Supporting women, youth, and pet-related causes is especially important to me as we continue to grow our presence.

For our team, we offer strong personal and professional development, a $300 monthly health stipend, and a focus on work-life balance.

Our office culture is built on integrity, growth, and community. We value open communication, hard work, and supporting one another. We’re looking for someone who is invested, motivated, and has a clear vision for their future -someone who wants to grow their career while making a meaningful impact as part of a supportive and driven team.

ROLE DESCRIPTION:

Jennifer Phan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.