Receptionist - State Farm Agent Team Member

State Farm; Scottsdale (AZ); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Gym membership

Job summary

State Farm Agent Anthony Santiago is seeking a Receptionist - State Farm Agent Team Member to join a growing agency. The ideal candidate will be highly organized, detail-oriented, and eager to learn the insurance industry while providing exceptional service.

The role offers a hybrid work arrangement after training and licensing, with opportunities to engage with the local community and contribute to a motivated team focused on growth.

Qualifications

• Previous experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them appropriately.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2025 and currently lead a growing team of three. State Farm has always been a big part of my life, as my mom was also a State Farm agent. I started my own career as a receptionist in a State Farm office in Tampa and worked my way up, gaining valuable experience alongside some of the top-performing agents in the country before opening an agency of my own.

Staying connected to our community is important to me. I'm actively involved with the Phoenix LGBT Chamber of Commerce and the Hispanic Chamber of Commerce, which provide great opportunities to build relationships and support local businesses.

Our agency offers 14 days of paid time off, licensing reimbursement, and complimentary snacks and drinks in the office. We also offer flexibility through a hybrid work arrangement once team members are fully trained and licensed. Additionally, we're excited to offer gym memberships when the new Crunch Fitness location opens nearby.

As a newer agency, we're building a motivated, growth-focused team where everyone has the opportunity to make a meaningful impact. I'm looking for someone who is a go-getter, takes initiative, and brings an entrepreneurial mindset to their work. If you're self-motivated, excited to hit the ground running, and want to be part of growing a business where your contributions truly matter, we'd love to meet you.

Role Description

Anthony Santiago - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.