Receptionist - State Farm Agent Team Member

Teran Harmon - State Farm Agent; Hastings (MN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Teran Harmon - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet clients, manage calls, and support daily office operations.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers while maintaining records and scheduling. Join a collaborative, casual team that values work-life balance, training, and opportunities for advancement.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Organized with multitasking capacity.

Responsibilities

• Greet customers in person and on the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Customer service mindset

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2016 and currently lead a team of six. Before becoming a State Farm agent, I owned a marketing agency, bringing an entrepreneurial background and a strong understanding of how to grow a business, connect with people, and achieve results. Outside of work, I'm a proud dad of two daughters and am very passionate about health and fitness.

Being involved in our community is important to us. I'm active with the Downtown Business Association and Chamber of Commerce, and our agency supports organizations like the Salvation Army, particularly around Christmas and Veterans Day.

Our agency offers health benefits, a Simple IRA retirement plan, 12 days of paid time off each year, licensing reimbursement, and a strong commitment to work-life balance. We're also closed for holidays and offer a variety of performance-based bonus opportunities.

Our office is casual, laid-back, and fun, with a team of young professionals who enjoy working together. While the atmosphere is relaxed, we're serious about our goals and performance. I'm looking for someone who is driven and ready to hit the ground running - someone outgoing, super-motivated, loyal, and vibrant who wants to produce strong results. If you bring great energy, enjoy working toward goals, and want to be part of a fun team where your performance can be rewarded, we'd love to meet you.

ROLE DESCRIPTION

Teran Harmon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.