Receptionist - State Farm Agent Team Member

Juliana Velez - State Farm Agent; Farmers Branch (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Juliana Velez - State Farm Agent is seeking a motivated Receptionist to join our team in Farmers Branch, TX. You will be first point of contact for customers, provide friendly assistance, and help maintain a positive office environment. Ideal candidates are organized, customer-focused, and comfortable with sales conversations.

Bilingual Spanish abilities are a plus. We offer licensing paid by agency, competitive salary, flexible schedule, and opportunities for advancement within a supportive,

Qualifications

• Previous experience in a receptionist or customer service role.
• Bilingual in Spanish.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Bilingual Spanish

Communication skills

Organizational multitasking

Sales conversations

Basic computer skills

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

Our agency has been proudly serving the community since 2011 and has grown into a strong, nine-person team built on collaboration, trust, and positivity. Before opening my own agency, I began my career with State Farm in Claims and later transitioned into Marketing, where I developed a passion for helping people protect what matters most.

Outside of work, I’m a proud mom of two and love spending time outdoors — camping, hiking, and staying active. Mindset and personal growth are huge parts of both my life and our office culture. I also serve as a Girl Scout troop leader, which allows me to stay connected and give back to the community in a meaningful way.

We offer a variety of benefits and perks including health insurance, 401k, and flexible scheduling — especially important for team members with families. We also enjoy occasional team lunches and other ways to celebrate our shared success.

Our office culture is team-oriented, supportive, and driven by positivity. We look for individuals who are coachable, upbeat, and eager to grow both personally and professionally. If you value teamwork, communication, and the opportunity to make a real difference, you’ll fit right in here.

ROLE DESCRIPTION:

Juliana Velez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Bilingual in Spanish
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.