Receptionist - State Farm Agent Team Member

Chris Giunta - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Giunta - State Farm Agent in Philadelphia is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily office operations. The ideal candidate is organized, customer-focused, and comfortable with sales conversations, CRM use, and basic MS Office; join a friendly team and contribute to a positive workplace.

This role offers ongoing training and opportunities for advancement within a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and direct them to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options during conversations.
• Provide excellent customer service and follow up on needs.
• Support team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Chris Giunta - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.