Receptionist - State Farm Agent Team Member

Rob Joiner - State Farm Agent; Rock Hill (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Training & development

Simple IRA

Bonus based on performance

Job summary

Rob Joiner - State Farm Agent in Rock Hill, South Carolina, is seeking a Receptionist to join our dedicated team. This role involves providing exceptional customer service, managing appointments, and supporting office communications. The ideal candidate is organized and eager to engage with clients.

Our agency values teamwork and community involvement, offering a supportive work environment. Previous experience in a customer service role is a plus. Join us to become a valued member of our dynamic team!

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 1996 and currently lead a team of three. My career with State Farm began in 1986 as an auto claims representative, giving me decades of experience helping customers and building strong relationships within the community.

I attended Lander University and have lived in the same community as my office for nearly 40 years. I truly love the area and value the relationships and connections built over the years. I stay involved locally through my church and by supporting the Rock Hill School Foundation. Being part of the community and giving back is an important part of who we are as an agency.

Our agency offers a Simple IRA, PTO, holiday pay, licensing costs paid up front, and a strong focus on work-life balance. We believe in creating a supportive environment where people can succeed while still enjoying life outside of work.

Our culture is fun, laid-back, and team-oriented. We enjoy reaching goals together while keeping the workplace positive and enjoyable. I’m looking for someone who is a self-starter, willing to jump in and help wherever needed, and brings a true teamwork mentality. If you’re someone who values collaboration, enjoys helping others, and wants to be part of a supportive office environment, this could be a great fit for you.

Role Description

Rob Joiner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.