Receptionist - State Farm Agent Team Member

Jackson Philgren - State Farm Agent; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jackson Philgren - State Farm Agent in Chicago is seeking a dynamic Receptionist – State Farm Agent Team Member. This role requires a positive, organized individual who will warmly greet customers and handle appointments and inquiries effectively.

The ideal candidate possesses strong communication skills, is comfortable in a sales environment, and is eager to contribute to a growing team. The agency offers a supportive workplace along with competitive benefits including PTO and health insurance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with sales conversations is an advantage.
• Basic computer skills are necessary.

Responsibilities

• Greet customers warmly in person and over the phone.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with prospective customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Assist the team with administrative tasks.

Skills

Communication skills

Customer service

Organizational skills

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2026 and currently lead a small, growing team of two, plus myself. Before becoming an agent with State Farm, I spent six years as a team member, gaining valuable experience and a strong understanding of what it takes to run a successful agency.

I’m a graduate of Florida International University. I’m focused on building a team that is driven, positive, and ready to grow alongside the business.

Our agency offers PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work‑life balance. I believe in creating an environment where hard work is supported and recognized.

Our culture is fast‑paced, positive, and built on effort and attitude. I’m looking for someone who is willing to put in the work, has grit, and is comfortable making outbound calls to build their pipeline. A positive mindset and strong work ethic are key to succeeding here. If you’re someone who is motivated to grow, wants to be part of a new and growing agency, and is ready to take action, this could be a great fit for you.

Role Description

Jackson Philgren – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.