Receptionist - State Farm Agent Team Member

Chris D'Amico - State Farm Agent; Oakdale (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris D'Amico - State Farm Agent is seeking a Receptionist to join our team in Oakdale. You will greet customers, answer calls, schedule appointments, and support everyday office communications with a friendly, professional demeanor.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations to identify insurance opportunities while maintaining accurate customer records and CRM data.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Familiarity with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2009 and currently lead a team of four. Before entering the insurance industry, I worked in software development. I graduated from Polytechnic University of New York and enjoy spending my free time with my family fishing, boating, and jet skiing.

Giving back to the community is important to me. Our agency regularly participates in local events, and I'm an active member of the Oakdale Chamber of Commerce. I enjoy building relationships with the people and businesses that make our community great.

Our agency offers PTO, dental and vision insurance, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team members feel supported both personally and professionally.

Our office culture is positive, supportive, and built on strong communication. I'm looking for someone who shows up with a great attitude, enjoys working with people, and communicates well. If you’re dependable, customer-focused, and ready to be part of a collaborative team, we'd love to meet you.

ROLE DESCRIPTION:

Chris D'Amico - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.