Receptionist - State Farm Agent Team Member

Zach Knight - State Farm Agent; Montgomery (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive salary

Flexible schedule

Job summary

Zach Knight State Farm in Montgomery, AL is seeking a receptionist who is highly organized and customer-focused to greet clients, manage calls, schedule appointments, and maintain client records.

You will engage with customers to identify insurance options, support the team with admin tasks, and contribute to a positive office culture. Previous receptionist or customer service experience is valued, and strong communication is essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining client records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Free food & snacks
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Competitive salary
• Flexible schedule

Role Description

Zach Knight State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining client records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.