Receptionist - State Farm Agent Team Member

Patrick Stone - State Farm Agent; Tappahannock (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

401(k)

Bonus based on performance

Free food & snacks

Job summary

Patrick Stone - State Farm Agent is a dynamic receptionist role opening, focusing on friendly, professional customer service at our office and over the phone. The role supports scheduling, records, and light sales discussions to promote insurance options, while maintaining accurate client information.

The ideal candidate is highly organized, detail oriented and committed to a positive, productive workplace, assisting teammates with varied administrative tasks as needed.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Sales conversations

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• 401(k)
• Bonus based on performance
• Free food & snacks

Role Description:

Patrick Stone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.