Receptionist - State Farm Agent Team Member

Zach Johnson - State Farm Agent; Little Rock (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

Zach Johnson State Farm is seeking a receptionist who will warmly greet customers in person and by phone, manage appointments, and assist with inquiries while maintaining customer records. The role includes engaging with clients to identify insurance options and delivering excellent service.

You will support the team with various administrative tasks to ensure a smooth office operation. The ideal candidate is organized, detail-oriented, and eager to learn in a collaborative insurance

Qualifications

• No receptionist experience required.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office.

Responsibilities

• Greet customers in person and over the phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

Tools

Microsoft Office

Job description

ROLE DESCRIPTION

Zach Johnson State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• No receptionist experience needed.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills and including Microsoft Office.