Receptionist - State Farm Agent Team Member

Rick McLean - State Farm Agent; Bloomington (IL); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid time off

401(k) matching

Competitive salary

Résumé du poste

Rick McLean in Bloomington, IL is seeking a friendly receptionist to greet clients, manage calls, schedule appointments, and support the office with basic administrative tasks.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers, using Microsoft Office and a CRM. This full-time role offers PTO, 401(k) matching, and a competitive salary.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable with sales conversations and basic insurance knowledge.
• Proficiency with Microsoft Office and CRM systems.

Responsabilités

• Greet customers in person and by phone, directing to the right team.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Connaissances

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Outils

CRM systems

Microsoft Office

Description du poste

Benefits

• Paid time off
• 401(k) matching
• Competitive salary

ROLE DESCRIPTION

We are a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.