Receptionist - State Farm Agent Team Member

State Farm; Tappahannock (VA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Free food & snacks

Opportunity for advancement

Job summary

State Farm Agent is seeking a Receptionist to join our team. This role focuses on greeting customers, managing schedules, and maintaining records to support our insurance services.

The ideal candidate is organized, detail-oriented, and eager to learn in a supportive environment. Opportunities for advancement and customer-focused sales participation are available.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• 401(k)
• Bonus based on performance
• Free food & snacks

ROLE DESCRIPTION

Patrick Stone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.