Receptionist - State Farm Agent Team Member

Tiffany Freel - State Farm Agent; Landrum (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free snacks

Job summary

Tiffany Freel State Farm is a leading insurance agency seeking a receptionist to greet customers, manage appointments, and maintain customer records. The role emphasizes a positive, organized team player who supports daily operations in a customer‑driven environment.

Ideal candidates are detail‑oriented, possess strong communication skills, and enjoy engaging with clients on insurance options while using CRM tools to assist the office and drive client satisfaction.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Free food & snacks

Role Description:

Tiffany Freel State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.