Receptionist - State Farm Agent Team Member

Aaronrichardsinsurance; Michigan; On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An established industry player is seeking a customer-focused individual to join their supportive team in Michigan. This full-time position offers an opportunity to make a difference in people's lives by helping them navigate insurance options. With a commitment to professional development and a collaborative environment, you'll thrive while providing exceptional service. Enjoy competitive benefits, including health insurance and retirement plans, while being part of a close-knit team. If you're outgoing and eager to grow your career in a rewarding environment, this opportunity is perfect for you!

Qualifications

• Strong communication skills are essential for customer interactions.
• Proactive problem-solving abilities are highly valued.

Responsibilities

• Establish and maintain customer relationships through follow-ups.
• Provide accurate and friendly customer service for inquiries.

Skills

Excellent communication skills

Customer-focused

Proactive problem solving

People-oriented

Job description

Full Time in Ann Arbor, MI

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Our team is close-knit, consisting of two full-time and one part-time team member. We pride ourselves on creating a supportive and collaborative environment where everyone is valued and encouraged to grow.

We offer competitive benefits, including PTO, medical and life insurance, and retirement plans. Joining our agency means being part of a team that is dedicated to providing exceptional service while fostering professional development. If you’re looking for a rewarding career in a supportive and welcoming agency, we’d love to have you on board!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.

Requirements

• Excellent communication skills - written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Proactive in problem solving

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $45,000.00 - $52,000.00 per year

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