Customer Service Representative - State Farm Agent Team Member

Susanrosales; Michigan; On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Growth potential

Hiring bonus

Job summary

A local insurance agency in Ann Arbor, MI is seeking a Customer Service Representative. This full-time role focuses on establishing customer relationships and providing excellent service. The ideal candidate should have sales experience, strong communication skills, and be self-motivated. Compensation ranges from $40,000 to $75,000 per year, with benefits including 401K and paid time off.

Qualifications

• Sales experience (preferred).
• Successful track record of meeting sales goals.
• Excellent communication skills - written, verbal and listening.
• Ability to make presentations to potential customers.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Develop leads and market products.

Skills

Sales experience

Excellent communication skills

Self-motivated

Education

Associate's degree or higher

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ann Arbor, MI

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency
• Hiring bonus up to $

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule
• Associate's degree or higher preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Compensation $40,000.00 - $75,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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