Customer Service Representative - State Farm Agent Team Member

Tompelham; Ann Arbor (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

A local insurance agency in Ann Arbor, MI is seeking a Customer Service Representative to enhance client relationships and market insurance products. The role emphasizes excellent communication skills and a proactive approach to problem solving. Candidates should be detail-oriented and enjoy working in a team-centric environment. With a supportive culture and opportunities for advancement, the agency focuses on providing exceptional service, catering even to Spanish and French-speaking clients.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options.
• Develop leads and schedule appointments.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

People-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time • Ann Arbor, MI

Responsive recruiter. Replies within 24 hours.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service. Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month. With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.

If you're looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Compensation: $40,000.00 - $60,000.00 per year.

Apply Now.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.