Customer Relations Representative - State Farm Agent Team Member

Susanrosales; Ann Arbor (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k)

Paid time off

Salary plus commission/bonus

Growth potential/Opportunity for advancement

Hiring Bonus up to $

Job summary

Susanrosales is seeking a Customer Relations Representative to join their State Farm Agent Team in Ann Arbor, MI. This full-time position involves building customer relationships and providing exceptional service while helping clients with their insurance needs.

The ideal candidate will have sales experience, excellent communication skills, and a passion for helping others manage their insurance and financial needs. Compensation starts at $40,000 per year, along with commission potential.

Qualifications

• Sales experience, preferably in retail or telemarketing.
• Track record of meeting sales goals.
• Excellent written, verbal, and listening communication skills.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Develop leads and schedule appointments.

Skills

Sales experience

Excellent communication skills

Self-motivated

Ability to make presentations

Education

Associate's degree or higher

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Ann Arbor, MI

Benefits

• 401(k)
• Paid time off
• Salary plus commission/bonus
• Growth potential/Opportunity for advancement within agency
• Hiring Bonus up to $

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Self-motivated.
• Ability to make presentations to potential customers.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Must be available to work the following schedule.
• Associate's degree or higher preferred.

Compensation $40,000.00 per year