Receptionist - State Farm Agent Team Member

Taylor Ellis - State Farm Agent; Lawton (OK); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Taylor Ellis - State Farm Agent in Lawton, OK is seeking a Receptionist - Team Member to greet customers, handle inquiries, and support office operations.

The role emphasizes strong communication, organization, and the ability to participate in sales conversations while benefiting from licensing support, health insurance, PTO, and development opportunities.

Qualifications

• Prior receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2026 and am excited to be building a team from the ground up. Before becoming an agent, I worked as a State Farm team member and in claims, gaining valuable experience across different parts of the business. My family had State Farm coverage for many years, and the agents who helped us inspired me to follow this path. I became an agent to help people prepare for the unexpected and make sure they’re truly protected.

Before my insurance career, I served eight years in the military flying drones, and I also competed in the Junior Olympics for swimming. I’m passionate about serving others, and as a new agency, I’m looking forward to getting heavily involved in the community, on base, and through the local Chamber.

For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, work-life balance, and full licensing support.

Our office culture is fun, competitive, and focused on growth. I want this to be a place where people can push themselves as far as they want to go, with open communication and strong teamwork along the way. We’re looking for self-starters who are driven, motivated, and passionate about providing great customer service. If you’re eager to grow and be part of a new, energetic agency, this could be a great opportunity.

Role Description:

Taylor Ellis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.