Receptionist - State Farm Agent Team Member

Tiffany Andrews - State Farm Agent; Lansing (KS); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Tiffany Andrews - State Farm Agent is seeking a Receptionist to join our Leavenworth, KS office. The role supports greeting clients, scheduling, and frontline service in a collaborative team environment.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options. This position offers a flexible schedule and opportunities for advancement within a supportive agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable discussing sales opportunities.

Responsabilités

• Greet customers in person and on the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Phone etiquette

Multitasking

Outils

Microsoft Office

CRM systems

Description du poste

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2017 and currently lead a team of two, plus myself. Before becoming an agent with State Farm, I worked as a team member and also had a background in education. That experience helped shape my passion for teaching, coaching, and developing others within the insurance industry.

I’m a graduate of Missouri Southern State University, married with a baby, and our office includes two dogs, Ginger and Piper, who bring a fun and welcoming energy to the team. I’m also a certified scuba diver and have a love for jellyfish, which adds a unique touch to who I am outside of work.

I’m very active in the community as President of the Leavenworth Rotary Club, and I stay involved through local events and by sponsoring a soccer league. Building strong community connections is an important part of our agency.

Our agency offers holiday pay bonuses, fun monthly promotions, team lunches, a flexible work environment, health benefits, and licensing reimbursement. We believe in creating a workplace that is both supportive and enjoyable.

Culture is a top priority in our office. We focus on maintaining a positive, fun, and supportive team environment where everyone feels valued. I’m looking for someone who will contribute to that culture and enjoys being part of a collaborative team. If you’re someone who values a strong team atmosphere and wants to grow in a supportive environment, this could be a great fit for you.

Role description

Tiffany Andrews - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.