Receptionist - State Farm Agent Team Member

Jared Christy - State Farm Agent; Spokane Valley (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Health insurance

Paid time off

Signing bonus

Training & development

Job summary

Jared Christy - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a dynamic local agency. The role emphasizes customer service, organization, and active engagement with clients. You will support daily operations and help drive positive client experiences.

The ideal candidate is highly organized, loves helping people, and is comfortable discussing insurance options. This position offers an opportunity to grow within a supportive team and a community-focused agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

About Our Agency

I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I worked at a surplus lines insurance brokerage, where I built a strong foundation in the insurance industry. As I began reaching the peak of my growth there, I knew I was ready for the next challenge. My dad is also a State Farm agent, so agency ownership was something I had been exposed to for years and always knew I wanted to pursue.

I’m a graduate of Whitworth University in Spokane and am married. Outside of the office, I enjoy golfing, traveling, spending time at the lake, and getting together with family and friends - and, of course, spending time with our dog.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a sign-on bonus. We want our team members to have the resources and support they need to build their careers while being rewarded for the value they bring to the agency.

Our culture is positive, hardworking, and team-oriented. I’m looking for someone who works hard, is coachable, and genuinely enjoys working with people. Just as importantly, we want someone who brings a positive attitude and is enjoyable to have around the office. If you’re motivated to learn, connect well with others, and want to grow with a supportive team, we’d love to meet you.

Role Description

Jared Christy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.