Receptionist - State Farm Agent Team Member

Amatha Farrens; Hillsboro (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

Amatha Farrens - State Farm Agent is seeking a friendly Receptionist to join our team. You will greet clients, manage phone calls, schedule appointments, and maintain customer records with accuracy.

The ideal candidate is organized, detail oriented, and comfortable discussing insurance options. You will support the team with administrative tasks and CRM data entry, helping to ensure smooth office operations.

Formación

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Sales conversations

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

BENEFITS

• Simple IRA
• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2010 and currently lead a team of four. Before becoming an agent, I worked in John Deere equipment sales and later as a State Farm team member. I'm an OSU graduate, a lifelong sports fan, and a fourth-generation member of a farming family. Growing up on our family farm taught me the value of hard work, dedication, and having a strong business mindset.

Giving back is a big part of who we are. Our agency supports local schools, veterans' organizations, food assistance programs, 4-H and FFA, and the Highland County Homeless Shelter. We also volunteer throughout the community, and two of our team members proudly serve on the shelter's board.

Our agency offers PTO, paid vacation and holidays, a Simple IRA, health benefits, and flexibility that supports work-life balance. We believe in taking care of our team while encouraging continued growth and success.

Our office is family-oriented, sports-loving, and driven by goals and results. We work hard, have fun, and always look out for one another. I'm looking for someone who is competitive, confident, coachable, and brings a strong work ethic. If you're passionate about helping others, have a team-first mentality, and want to grow in a supportive environment, we'd love to meet you.

ROLE DESCRIPTION

Amatha Farrens - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.