Receptionist - State Farm Agent Team Member

Dianne Waller - State Farm Agent; Altavista (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dianne Waller - State Farm Agent in Virginia is seeking a friendly, organized Receptionist to join our team. You will greet clients, route calls, manage appointments, and maintain accurate customer records while learning the insurance business.

The ideal candidate has experience in customer service, strong communication and multitasking abilities, and comfort with sales conversations. Proficiency in Microsoft Office and CRM systems is preferred; training and growth opportunities, including an

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Office and CRM software.

Responsibilities

• Greet customers in person and on the phone.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Talk with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks.

Skills

Customer service

Communication

Organization

Sales conversation

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2012 and currently lead a team of 15. Before becoming a State Farm agent, I worked in insurance sales and banking, and I absolutely love what I do! Family is incredibly important to me, and I enjoy spending time with my loved ones, especially my three grandchildren. I'm also a huge animal lover and enjoy being outdoors, spending time with horses and rabbits, and caring for my two cats.

Giving back is a big part of who we are. Our agency actively supports local back-to-school initiatives, the police department, and school trips and activities that benefit children and families in our community.

Our agency offers a Simple IRA, health benefits, licensing reimbursement, vacation days, and additional days off for birthdays and work anniversaries. We also provide professional development opportunities and an Agent Aspirant Program for team members interested in pursuing agency ownership.

We've built a welcoming, collaborative, and supportive team that genuinely enjoys working together. Strong relationships and teamwork are at the heart of our success. I'm looking for someone who is warm, friendly, personable, and enjoys helping others. If you're looking for a positive environment where you can build meaningful relationships and grow your career, we'd love to meet you!

ROLE DESCRIPTION

Dianne Waller - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.