Receptionist - State Farm Agent Team Member

Mitchell Burgess - State Farm Agent; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mitchell Burgess - State Farm Agent in Gainesville, FL is hiring a Receptionist - State Farm Agent Team Member to deliver friendly, professional service and support daily operations. The ideal candidate greets customers, handles calls, schedules appointments, and maintains accurate records while identifying opportunities to discuss insurance options.

If you are organized, customer-focused, and eager to learn the insurance business, join a high-energy, growth-oriented team with licensing

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2022 and currently lead a team of five. Prior to entering the insurance industry, I worked in government contracting with a staffing agency. I’m originally from Maine and graduated from the University of Maine before moving to Florida in 2020. Outside of work, I’m a husband and proud dad of three daughters, and our family also includes a dog.

Giving back and staying connected locally are important to me. I’m involved with the Chamber of Commerce, mentor young people through a local program, and volunteer with Bread of the Mighty Food Bank around the holidays.

Our agency offers licensing reimbursement, maternity and paternity leave, quarterly team events, and a strong commitment to work-life balance. Paid time off increases with tenure, with the opportunity to earn up to four weeks. For team members interested in future agency ownership, we also provide training and development toward the Agent Aspirant path.

Our culture is high-energy, competitive, and focused on growth. We regularly hold office contests with incentives like cash bonuses, extra time off, and opportunities to leave early. I’m looking for someone who is motivated, goal-oriented, coachable, and eager to advance their career. Just as importantly, we want someone who genuinely enjoys helping people and being part of a team. If you’re ready to learn the industry, work toward ambitious goals, and have some fun along the way, we’d love to meet you.

ROLE DESCRIPTION:

Mitchell Burgess - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.