Receptionist - State Farm Agent Team Member

Mitch Landry - State Farm Agent; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mitch Landry - State Farm Agent in Houston, TX is seeking a friendly Receptionist to join our team. You will greet customers, answer phones, schedule appointments and help keep the office running smoothly.

Ideal candidates are highly organized, capable of multitasking, and comfortable discussing insurance options with clients. Training and growth opportunities are available within our supportive environment.

Qualifications

• Prior receptionist or customer service experience.
• Strong communication skills in person and over the phone.
• Highly organized with ability to multitask and manage calendars.

Responsibilities

• Greet customers warmly in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify insurance options and follow up on needs.
• Provide excellent customer service and support team with admin tasks.

Skills

Receptionist

Customer service

Organizational skills

Multitasking

Communication

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Mitch Landry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.