Receptionist - State Farm Agent Team Member

Marco Murillo - State Farm Agent; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marco Murillo - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing, community-focused agency. You will greet customers in person and by phone, manage appointments, and maintain records.

The ideal candidate is organized, detail-oriented, and ready to contribute to a positive workplace while exploring sales conversations and insurance options. We value work-life balance, professional development, and a collaborative team culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in May 2022 and is a growing team of two with a strong foundation in the business. Before opening my own agency, I helped build my wife’s State Farm agency, which gave me valuable experience and a deep understanding of what it takes to succeed.

I come from a State Farm family and have been married since 2007, with one child in college. Outside of work, I enjoy traveling, soccer, and golfing. We stay connected to the community by supporting local events and small businesses.

For our team, we offer professional development opportunities, an Aspirant program, a life insurance stipend, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is growth-oriented and career-focused. I’m passionate about developing team members and helping them succeed. We’re looking for someone who is hardworking, motivated, and determined - someone who wants to grow, take on new opportunities, and build a long-term career as part of a supportive team.

Role Description

Marco Murillo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.