Receptionist - State Farm Agent Team Member

State Farm; Fort Collins (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking a Receptionist - Team Member to join our local agency. The ideal candidate is highly organized, detail-oriented, and eager to learn in a supportive, fast-paced environment.

You will greet customers, handle inquiries, manage appointments, and assist with administrative tasks while exploring opportunities to discuss insurance options. Join a community-focused agency that values work-life balance and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule

About Our Agency:

Giving back to our community is important to me. Our agency proudly sponsors local youth sporting events and stays actively involved through our church and other community activities. Our agency offers health benefits, a 401(k), professional development opportunities, team-building events, and the opportunity to earn a four-day workweek when goals are met. We believe in rewarding hard work while maintaining a healthy work-life balance. Our culture is supportive, competitive, and truly feels like family. We work well together, encourage one another, and create a positive, laid-back environment where everyone can succeed.

Role Description:

Jamie Russell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.