Receptionist - State Farm Agent Team Member

State Farm; Derby (NY); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent Brian Christman is seeking a Receptionist to join the team. You will greet customers, schedule appointments, handle inquiries, and maintain customer records while supporting a busy office environment.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance offerings. This role offers a flexible schedule, opportunities for advancement, and a collaborative workplace.

Qualifications

• Experience in receptionist or customer service roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them to appropriate staff.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM systems

Job description

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

Role Description:

Brian Christman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.