Receptionist - State Farm Agent Team Member

Jamie Hornbaker - State Farm Agent; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employer Retirement Match

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jamie Hornbaker - State Farm Agent in Topeka, Kansas, is seeking a dynamic Office Receptionist to ensure exceptional customer service and efficient office operations. The ideal candidate will be organized, detail-oriented, and have previous experience in customer service or receptionist roles. Responsibilities include greeting customers, managing appointments, engaging in sales conversations, and supporting various administrative tasks. Offering a competitive salary and benefits such as health insurance and paid time off, this role supports growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented with a commitment to service excellence.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Employer Retirement Match
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Jamie Hornbaker Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as Office Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.