Receptionist - State Farm Agent Team Member

Talentify; Edmond (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chandler Tolbert - State Farm Agent is seeking a Receptionist to join our team. The ideal candidate is highly organized, detail-oriented, and committed to delivering excellent customer service in a friendly environment.

Responsibilities include greeting customers, scheduling appointments, maintaining records, and supporting the team with admin tasks. Some sales conversations may occur as you identify opportunities for insurance options.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.

Responsibilities

• Greet customers in person and on the phone and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organization

Multitasking

CRM systems

Microsoft Office

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in October 2025 and is a growing team of three focused on building a strong culture and delivering great service to our customers. Before becoming an agent, I spent five years as a State Farm team member, which gave me valuable hands-on experience and a clear vision for the kind of office I wanted to create. I attended the University of Arkansas and am a big Razorbacks football fan. I’m married with a son, and most of my family lives nearby, so staying connected to the community is important to me. We stay involved locally by participating in back-to-school events each July and August, and we have plans to expand our community involvement even more as we grow. Our team enjoys extra PTO opportunities, a full one-hour lunch break, team outings, free coffee and water, free snacks, licensing reimbursement, and a strong focus on work-life balance. We’ve built a great team culture that’s supportive, persistent, and caring. We’re looking for someone with a strong work ethic who is efficient, self-aware, and competitive, while still showing empathy for others. If you’re looking for a positive environment where you can grow with a new and motivated team, this could be a great place to build your career.

ROLE DESCRIPTION:

Chandler Tolbert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.