Receptionist - State Farm Agent Team Member

Garrett Murray - State Farm Agent; Bath (WV); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Garrett Murray - State Farm Agent is seeking a dynamic Receptionist to join a growing team. The role involves greeting customers, managing scheduling, and handling inquiries while maintaining accurate customer records.

You will engage with clients to discuss insurance options, deliver excellent service, and support daily administrative tasks in a collaborative, high-energy office environment.

Qualifications

• Previous experience as a receptionist or in customer service.
• Strong communication and interpersonal abilities for client interactions.
• Excellent organizational and multitasking capabilities to manage inquiries and scheduling.
• Comfortable engaging in sales conversations to identify opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide friendly customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2026 and we’re currently a growing team of three. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and a strong foundation for building and leading my own office.

For our team, we offer PTO, paid holidays, licensing reimbursement, and a strong focus on maintaining a healthy work-life balance.

Our culture is collaborative, energetic, and team-focused. We’re looking for someone who is high-energy, motivated, and enjoys working closely with others. The right candidate will be team-oriented, positive, and ready to contribute to a supportive environment where everyone works together to succeed.

If you’re driven and enjoy being part of a collaborative team, this could be a great place to grow your career.

ROLE DESCRIPTION:

Garrett Murray - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.