Receptionist - State Farm Agent Team Member

Michael Burton - State Farm Agent; Chicago (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Free Lunch Fridays

Free parking

Simple IRA

Paid licensing

Work-life balance

Job summary

Michael Burton - State Farm Agent is seeking a highly organized receptionist to support daily operations and customer interactions in Chicago. You will greet clients, manage scheduling, and handle inquiries, while identifying opportunities to offer insurance options.

Prior receptionist or customer service experience is preferred, with strong communication and CRM skills. Polish language ability is highly valued.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Polish highly preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization & multitasking

Sales conversations

MS Office & CRM

Bilingual Polish

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

Seeking Bilingual Polish Speakers

About Our Agency

For our team, we offer Free Lunch Fridays, free parking (a big perk in Chicago), a Simple IRA, health benefits, paid licensing, and a strong focus on work-life balance. Our culture is supportive, positive, and team-oriented, and the most important quality I look for in a team member is a great attitude. If you come to work motivated, positive, and ready to learn, you’ll fit right in here.

Role Description

Michael Burton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Polish highly preferred.