Receptionist - State Farm Agent Team Member

Anna Gaudyn - State Farm Agent; Schaumburg (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Anna Gaudyn - State Farm Agent in Schaumburg, Illinois, is seeking a Receptionist – State Farm Agent Team Member to provide exceptional service and support in a friendly and team-oriented environment. The ideal candidate is detail-oriented, organized, and possesses strong communication skills.

The role involves greeting customers, managing appointments, and supporting various administrative tasks while engaging positively with clients. If you thrive in a collaborative and supportive workplace, we invite you to apply.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.
• Detail-oriented and organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service.
• Support administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Bilingual (Spanish or Polish)

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’ve been a State Farm agent for 6 years, and before that I spent 11 years as a team member — so I truly understand what it’s like to work in this role and how important it is to have the right support, leadership, and environment to grow.

Our agency has a friendly, laid‑back, and welcoming culture where everyone works together as a team. We believe in a work hard/play hard mindset, but without the pressure — just genuine collaboration, positivity, and an environment where people enjoy coming to work. With 8 team members, we’re a growing office that values connection and teamwork.

We offer paid vacation and holidays, healthcare benefits, and retirement options to support your well‑being inside and outside the office.

Our mission is simple: to take great care of our customers while treating people with honesty, kindness, and respect. We’re looking for candidates who are honest, trustworthy, kind‑hearted, and carry a positive attitude into their work each day. If that sounds like you, you’d fit right in here.

Role Description

Anna Gaudyn – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Polish preferred.