Receptionist - State Farm Agent Team Member

Agent Marcela; Kings Park (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Agent Marcela, a State Farm Insurance Agency, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to customers. The ideal candidate will be highly organized, detail-oriented, and eager to learn within the insurance industry.

The role involves greeting customers, managing office communications, scheduling appointments, and supporting the team with various administrative tasks. A background in customer service and basic computer skills are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish / Licensed Position

ROLE DESCRIPTION

Marcela Ruppert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.