Receptionist - State Farm Agent Team Member

Richrybka; Oak Lawn (IL); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

Richrybka is seeking a Receptionist - State Farm Agent Team Member in Oak Lawn, Illinois, to provide exceptional customer service and support the insurance agency's operations. The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Compensation ranges from $19.00 to $25.00 per hour, with benefits including health insurance and paid time off.

Qualifications

• Property & Casualty licenses preferred.
• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Job description

Full Time in Oak Lawn

• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

Role Description

Richard Rybka - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual who speaks Polish to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Property & Casualty licenses preferred.
• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $19.00 - $25.00 per hour