Receptionist - State Farm Agent Team Member

Jason Quin - State Farm Agent; Madison (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Health insurance

Paid time off

Flexible schedule

Job summary

Jason Quin - State Farm Agent in Madison, MS is looking for a dedicated Receptionist to join our team. The ideal candidate will have a solid background in customer service, communication, and organizational skills. You will play a key role in delivering exceptional service and support to our clients while managing office duties.

This position involves greeting customers, managing schedules, and providing assistance with inquiries. We offer a supportive team environment with opportunities for advancement and various employee benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.

Skills

Communication skills

Organizational abilities

Customer service experience

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people‑focused business.

I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth‑building education.

Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work‑life balance. I value nice people, positivity, and strong character, and I’m looking for team members who are go‑getters: disciplined, coachable, motivated, and ready to grow.

There’s tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and we’re always excited to welcome individuals who bring fresh perspective and drive.

Role Description

Jason Quin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.