Receptionist - State Farm Agent Team Member

Glen Johnson - State Farm Agent; Boiling Springs (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Glen Johnson - State Farm Agent is seeking a receptionist to join a close-knit team in Boiling Springs, SC. You will greet customers, manage schedules, and handle inquiries while learning the insurance business.

This role offers opportunities for growth within a supportive, community-focused agency that values balance and development. The position emphasizes accurate records, strong communication, and proactive engagement with customers to identify insurance options and build lasting

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a team of three. Before becoming an agent, I worked in claims, which gave me valuable experience helping customers through important moments and understanding the importance of strong coverage and service.

I’m a graduate of College of Charleston and have been married for 25 years. My wife and I have two boys, and outside of work I enjoy golfing, spending time with family, and relaxing at the beach whenever possible. I stay involved in the community through our local church and youth sports programs. Being connected to the community and supporting local families is something I truly value.

Our agency offers PTO, an Aspirant program, professional and personal development opportunities, and a strong focus on work-life balance. I’m committed to helping team members grow while maintaining a healthy balance outside of work.

Our office culture is close-knit, supportive, and built on loyalty and trust. I’m looking for someone who is self-motivated, trustworthy, and goal-oriented - someone who isn’t afraid to work hard and go after their goals. If you’re looking for an opportunity to grow in a supportive environment with a team that genuinely cares about each other and the customers we serve, this could be a great fit for you.

ROLE DESCRIPTION:

Glen Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.