Receptionist - State Farm Agent Team Member

Robert Dean - State Farm Agent; Milford (OH); Vor Ort; USD 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

License paid by agency

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Zusammenfassung

Robert Dean - State Farm Agent is seeking aReceptionist to greet customers, manage appointments, and assist with inquiries while identifying opportunities to offer insurance options. The role emphasizes strong customer service and administrative support within a local State Farm office.

The ideal candidate will have receptionist or customer service experience, solid communication skills, and comfort with sales conversations.

Qualifikationen

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Able to organize and multitask in a fast-paced environment.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Aufgaben

• Greet customers in person and by phone and direct to team.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Discuss insurance options with prospects and existing customers.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Kenntnisse

Communication

Interpersonal

Organization

Multitasking

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Benefits:

• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2023 after a career that spans law enforcement, automotive leadership, and ultimately State Farm. I spent 13 years as a police officer before transitioning into the auto industry, where I finished as a general manager for Hyundai. While working as a used car manager, State Farm initially recruited me, and five years later I reached back out, ready to make the shift into agency ownership. I wanted the opportunity to build my own business, create my own culture, and invest in people the same way I always had as a leader. Our team currently includes two members, and we’re focused on growing the right way.

I attended the University of Cincinnati for criminal justice before entering the police academy, and I’m married with three daughters who keep life busy and full. I’m a huge sports fan - especially when it comes to the Bengals - and I stay involved locally as a member of the chamber of commerce. We offer disability and life insurance benefits, licensing reimbursement, and a strong emphasis on work-life balance.

Our office culture centers around coaching, training, and mentorship. I’m looking for someone who is coachable, reliable, and all-in - someone with a strong hustle mentality who communicates well and wants to grow alongside a supportive, hands-on leader.

ROLE DESCRIPTION:

Robert Dean - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.