Receptionist - State Farm Agent Team Member

Mark McBride - State Farm Agent; Belton (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Mark McBride - State Farm Agent is seeking a Receptionist to join our team. The ideal candidate is highly organized, customer-focused, and eager to grow within the insurance industry.

You will greet customers, manage schedules, handle inquiries, and identify opportunities to offer insurance options while supporting the team with administrative tasks. Training and career growth are available in a collaborative environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Well organized with multitasking ability.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and route to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with customers as appropriate.
• Provide excellent service and follow up on customer needs.
• Support team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2017 after spending time as a middle school math teacher, bringing a strong foundation in education, patience, and problem-solving into agency ownership. I’m a graduate of the University of Missouri, a former college golf player, and have been married for 21 years with three great kids. Outside of work, I enjoy hiking, hunting, fishing, and spending time outdoors.

Our team includes two members, and we’ve built an office that values relationships, integrity, and doing the right thing every day. Community involvement is important to us, and we stay active through our local church and the Fellowship of Christian Athletes.

For our team, we offer team lunches, free coffee, a Simple IRA, health benefits, and additional coverage including life insurance and short-term disability income policies for all team members. Our culture is built on integrity, hard work, and a positive attitude. We’re looking for people who genuinely love helping others and operate with integrity — everything else can be taught.

Role description

Mark McBride - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.